A Change Request is a formal proposal to modify a document, deliverable, or baseline in a project. It is submitted for review and approval before any changes are implemented to ensure alignment with project objectives and constraints.
Key Aspects of a Change Request
- Requires Formal Documentation – Must be recorded and submitted through the Change Control System.
- Can Impact Scope, Schedule, Cost, or Quality – Assessed for feasibility and risks before approval.
- Reviewed by the Change Control Board (CCB) – Evaluated by project stakeholders before a decision is made.
- Prevents Uncontrolled Changes – Ensures modifications follow a structured process.
Types of Change Requests
- Corrective Action – Adjustments made to bring project performance back in line with the plan.
Example: Increasing testing efforts to reduce defect rates. - Preventive Action – Changes made to avoid potential future issues.
Example: Strengthening security measures to prevent data breaches. - Defect Repair – Fixes applied to faulty project deliverables.
Example: Modifying code to resolve a system bug. - Scope Changes – Modifications to project requirements or deliverables.
Example: Adding new features to a software release.
Example Scenario
Software Development
A development team submits a Change Request to extend the project timeline after identifying the need for additional security testing.
Construction Project
A contractor files a Change Request to substitute materials due to supply shortages, requiring approval from the project owner.
Business Operations
A compliance officer submits a Change Request to update financial reporting processes in response to new regulatory requirements.
Why Change Requests Matter
- Ensure Structured Change Management – Prevents undocumented or unauthorized modifications.
- Improve Project Adaptability – Allows for controlled adjustments while maintaining project stability.
- Enhance Decision-Making – Provides a formal process for evaluating and approving changes.
- Reduce Risks & Delays – Ensures changes are assessed for impact before implementation.
See also: Change Control, Change Control Board (CCB), Change Control System, Scope Management.