Cycle Time is the total elapsed time from the start of a particular activity or work item to its completion. It is a key performance metric used in Agile, Lean, and process improvement methodologies to measure efficiency and workflow optimization.
Key Aspects of Cycle Time
- Measures Work Completion Speed – Tracks how long a task takes from initiation to completion.
- Helps Identify Bottlenecks – Longer cycle times may indicate inefficiencies.
- Differs from Lead Time – Cycle Time starts when work begins, whereas Lead Time includes waiting periods before work starts.
- Used in Continuous Improvement – Helps optimize processes and reduce delays.
Cycle Time Formula
For example, if a task starts on March 1st and finishes on March 5th, the Cycle Time is 4 days.
Cycle Time vs. Lead Time
| Metric | Definition | Example |
|---|---|---|
| Cycle Time | Time from when work starts to when it is completed. | A developer begins coding a feature on Monday and finishes by Friday (5 days). |
| Lead Time | Time from when a request is made to when it is completed. | A feature is requested on January 1st, development starts on March 1st, and finishes on March 5th (64 days). |
Example Scenarios
Software Development
A Kanban team tracks Cycle Time to measure how long a user story takes from development start to completion, helping optimize sprint performance.
Manufacturing
A factory calculates Cycle Time for product assembly, reducing delays by improving workflow automation.
Customer Service
A company measures the Cycle Time for resolving support tickets, ensuring faster response times and customer satisfaction.
Why Cycle Time Matters
- Improves Workflow Efficiency – Identifies process slowdowns.
- Enhances Predictability – Helps forecast delivery timelines.
- Supports Process Optimization – Enables teams to streamline operations.
- Reduces Waste in Lean & Agile Projects – Ensures teams focus on high-value tasks.
See also: Lead Time, Throughput, Kanban Method, Process Improvement.