An Epic is a large, related body of work that serves to hierarchically organize a set of requirements and deliver specific business outcomes. Epics help structure work at a higher level than user stories, ensuring that large initiatives are managed and broken down effectively.

Key Aspects of an Epic

  • High-Level Work Item – Represents a major feature, initiative, or business goal.
  • Breaks Down into User Stories – Decomposed into smaller, actionable tasks.
  • Used in Agile Frameworks – Common in Scrum, Kanban, and SAFe® for backlog organization.
  • Tied to Business Outcomes – Ensures alignment with strategic objectives.

Epic vs. User Story vs. Theme

Work ItemDescriptionExample
ThemeA broad business objective or strategic goal.”Enhance Customer Experience”
EpicA major initiative contributing to the theme.”Implement a New Customer Support System”
User StoryA specific, actionable requirement.”As a user, I want to chat with support in real-time.”

Example Scenarios

Software Development

A tech company launches an epic for AI-powered search enhancements, which includes stories for improving autocomplete, voice search, and filtering options.

Marketing Strategy

A marketing team creates an epic for a product launch campaign, with stories covering social media ads, email promotions, and video production.

Manufacturing Process Improvement

A factory implements an epic for automation, with tasks focusing on robotic assembly, process optimization, and predictive maintenance.

Why Epics Matter

  • Improve Work Breakdown Structure – Organizes work into manageable segments.
  • Enhance Backlog Management – Helps prioritize and refine large initiatives.
  • Ensure Business Alignment – Connects work to strategic goals.
  • Support Agile Execution – Facilitates incremental delivery of complex features.

See also: User Story, Product Backlog, Sprint Planning, Agile Roadmap.