Process: Manage Team
Process Group: Executing
Knowledge Area: Project Resource Management
Purpose
The Manage Team process involves tracking team performance, providing feedback, resolving issues, and coordinating changes to enhance project outcomes. It focuses on leading, supporting, and influencing the team to meet project objectives through continuous performance management and conflict resolution.
Inputs
- Project Management Plan – Specifically the resource management plan for guidance on managing interpersonal dynamics and team structures.
- Project Documents – Includes issue log, team performance assessments, and lessons learned register.
- Work Performance Reports – Provides insights on progress, performance trends, and variances.
- Team Performance Assessments – Used to evaluate and improve individual and team behavior and performance.
- Enterprise Environmental Factors (EEFs) – Organizational structure, culture, personnel policies, and tools.
- Organizational Process Assets (OPAs) – Performance appraisal systems, templates, and historical records.
Tools and Techniques
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Interpersonal and Team Skills
- Conflict management
- Decision making
- Emotional intelligence
- Influencing
- Leadership
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Project Management Information System (PMIS) – Tools for tracking assignments, performance metrics, and progress updates.
Outputs
- Change Requests – Recommended updates to plans, staffing, or approach based on team dynamics or performance.
- Project Management Plan Updates – Modifications to the resource management plan or other components.
- Project Document Updates – Revisions to the issue log, lessons learned register, and team performance records.
Role in the Process Group and Knowledge Area
- As part of the Executing Process Group, Manage Team ensures that team performance is monitored and enhanced during project execution.
- Within Project Resource Management, this process focuses on leadership, guidance, and proactive support to ensure team success.
Why It Matters
- Drives Performance – Ensures team members are focused, supported, and aligned with project goals.
- Resolves Conflict – Handles interpersonal issues before they escalate into project risks.
- Builds Trust – Strengthens team cohesion and accountability through direct leadership.
- Supports Adaptability – Responds to changing conditions with real-time team adjustments.